PRIVACY POLICY

Welcome to the My Executive Office (“MEO”) web site. We are committed to safeguarding the privacy of our visitors. We may collect, store, and use the personal information you have provided to us when registering with our website, completing your profile on our website, and/or subscribing to our email notifications, SMS messages, blog, and/or webinars.

Personal information submitted to us through our website may be used to administer our website and business, personalize our website for you, enable your use of the services available on our website, send you customer service communications, statements, invoices, and payment reminders to you, and collect payments from you, send you marketing communications related to our business, which we think may be of interest to you, and keep our website secure and prevent fraud.

Personal Information

We will not, without express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing. All our financial transactions are handled through our payment services provider, Authorize.net.

We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payment and refunds. We will take reasonable technical and organization precautions to prevent the loss, misuse, or alteration of your personal information.

How we use Cookies

Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. Once you give permission, the file is added and stored on your computer’s hard drive. Cookies help analyze web traffic or let you know when you visit a particular site. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

We use both session and persistent cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. A cookie, in no way, gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. Blocking all cookies will have a negative impact upon the usability of many websites.

Contact Forms

If you choose to submit a contact form, data captured includes, first name, last name, email, company name, phone number, and service of interest. We keep contact form submissions for customer service purposes and to inform you of internal MEO upcoming marketing programs only, You may opt-out or unsubscribe to email communication from MEO at anytime here.  We do not sell or share your personal information.

Data Security

We take the security of your data seriously. Our systems are designed to protect personal information and communication data through industry-standard security measures. All sensitive data, including phone numbers and message content, is securely stored and transmitted using encryption protocols (such as HTTPS and TLS). Access to user data is restricted to authorized personnel only.

We do not sell, rent, or share your personal data with third parties without your consent, except as required by law. Our platform follows best practices in data protection, and we continually review and update our security measures to ensure compliance with relevant regulations and industry standards.

User Rights

We are committed to protecting your privacy and providing you with clear choices regarding your personal data. As a user of our phone answering, virtual office, and email/SMS marketing services, you have the following rights:

Right to Access – You may request access to the personal information we collect and store, including call logs, email/SMS history, and contact details.

Right to Correction – You can request that we correct or update any inaccurate or outdated personal data.

Right to Deletion – You may request that we delete your personal data, including call recordings or message history, unless retention is required by law or for legitimate business purposes.

Right to Withdraw Consent – If you’ve given consent to receive marketing emails or text messages, you may withdraw that consent at any time.

Right to Opt-Out of Communications – You can opt out of receiving promotional communications by clicking “unsubscribe” in emails, replying “STOP” to text messages, or contacting us directly.

Right to Restrict Processing – In certain situations, you may request that we limit how we use your data, especially in relation to direct marketing.

To exercise any of these rights or if you have questions about your data, please contact us at [your support email or phone number].

Terms of Service for SMS Messages

SMS Consent Communications: The information obtained as part of the SMS consent process will not be shared with or sold to third parties for marketing purposes. We will never share, trade, or sell your personal information, including phone numbers and SMS consent, to third parties under any circumstances.

SMS Communication Types & Frequency: If you consented to receive text messages from My Executive Office, you may receive messages related to appointment reminders, mail/package notifications, follow-up messages, billing inquiries, promotions or offers. Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.

Potential Fees for SMS Messaging: Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-in/Opt-Out Methods

You may opt-in to receive SMS message from My Executive Office by verbal agreement during a conversation, submitting an online form or filling out a paper form. If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms. You may opt-out to receive SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list. Help If you are experiencing any issues, you can reply with the keyword HELP or visit our Privacy Policy. Or, you can get help directly from us at [email protected].

Legal

Please review the following terms and conditions concerning your use of the web site. By accessing, using, or downloading any information and/or materials from the web site, you agree to follow and be bound by these terms and conditions (the “Terms”). If you do not agree with these terms, please do not use this web site. This web site may contain other proprietary notices and copyright information, the terms of which must be observed and followed.

MEO hereby authorizes you to copy material published MEO on the public portions of this web site for use within your organization solely for non-commercial, personal and informational use. You agree not to copy or post on any networked computer, broadcast in any media, or use for commercial gain any materials or modify any materials from this web site in any way. You agree to expressly identify MEO as the copyright holder for any material or information that you copy from this web site. This permission terminates automatically without notice if you breach any of these terms or conditions. Upon termination, you will immediately destroy any downloaded or printed materials.

Nothing contained in this web site will be construed as conferring by implication, estoppel or otherwise any license or right under any copyright, patent, trademark, or other intellectual property rights of MEO or any third party. Except as expressly provided above, nothing contained herein shall be construed as conferring any license or right under any MEO copyright. Any product, process, or technology in this web site may be the subject of other intellectual property rights reserved by MEO and is not licensed hereunder.

This web site may be changed or updated without notice. MEO may also make improvements and/or changes in the products, services and/or the programs described in this Web site at any time without notice. The information and materials on this web site do not represent a commitment on the part of MEO in the future. MEO reserves any rights not expressly granted in this web site.

Any feedback, information or materials submitted to MEO through or in association with this web site (“Submissions”) shall be considered non-confidential by MEO. By providing such Submissions to MEO, you hereby agree that MEO shall have, at no charge, a non-exclusive, transferable, royalty-free, worldwide right and license to copy, use, display and distribute any copyrights and other intellectual property rights in and to the Submissions.

MEO shall be free to use and/or disseminate such Submissions on an unrestricted basis for any purpose. You acknowledge that you are responsible for the Submissions that you provide and that you, not MEO, have full responsibility for the Submissions, including their legality and copyright.

Links to Third-Party Sites

This web site may contain links to web sites owned and/or controlled by parties other than MEO. MEO does not endorse or accept any responsibility for the use or content of any other web site, which you may access through this one. MEO is providing these links to you only as a convenience. It is up to you to take precautions to ensure that whatever you select for your use is free of viruses and other items of a destructive nature.

Warranties and Disclaimers

The information and materials contained on this web site may be out of date or include omissions and/or technical inaccuracies or other errors. All information and materials contained in this web site are provided “as is” without warranty of any kind. MEO hereby disclaims all warranties with respect to this information and materials, whether express or implied, including the implied warranties of merchantability and fitness for a particular purpose.

Limitation of Liability

In no event will MEO be liable to you or any party for any direct, indirect, special, punitive or other consequential damages for any use of this web site or the materials or information contained in it, or on any other hyperlinked web site, including, without limitation, any lost profits, revenue, business interruption, loss of use of programs, computers or other data on your computers or otherwise, even if we are expressly advised of the possibility of such damages. You agree to hold MEO harmless from and not to sue MEO for any claims based on or related to the use of the web site. Governing Law and Jurisdiction All matters relating to your access to, or use of, this web site shall be governed by U.S. federal law or the laws of the State of California. Any legal action or proceeding relating to your access to, or use of, this web site shall be instituted in a state or federal court in San Francisco County, California. You and MEO agree to submit to the jurisdiction of, and agree that venue is proper in, these courts in any such legal action or proceeding. You may not access, download, use or export any materials, information, software, products or services contained on this web site in violation of U.S. export laws or regulations, or in violation of any applicable local laws or regulations.

Changes to this Privacy Notice

We will post any adjustments to the Privacy Notice on this page, and the revised version will be effective when it is posted. If we make material changes, we may notify you via a notice posted on our website or another method. We encourage you to read this Privacy Notice periodically to stay up to date about our privacy practices. We will post any adjustments to the Privacy Notice on this page, and the revised version will be effective when it is posted. If we make material changes, we may notify you via a notice posted on our website or another method. We encourage you to read this Privacy Notice periodically to stay up to date about our privacy practices.

How does our website protect your personal information?

We take your privacy and data security seriously. Here are the key ways we protect your information:

 Secure Connection: Our website uses HTTPS encryption to keep your data safe while it’s being transmitted.

Trusted Payment Processing: We use secure third-party providers for handling payments—your credit card details are never stored on our

servers.

Limited Data Collection: We only collect the information we need and never share or sell your data.

Secure Storage: Any sensitive data is encrypted and stored securely.

Access Control: Only authorized staff has access to customer information, and we keep systems protected with strong passwords and

security tools.

Regular Updates & Monitoring: We keep our software up to date and monitor for any potential security issues.

Clear Privacy Policy: We’re transparent about how your data is used. You can read our full privacy policy anytime.

Your trust matters to us, and we’re committed to keeping your information secure.