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faq
Private Office
Do I have 24/7 access to my Private Office?
Yes! Full-time private office clients enjoy secure, 24/7 access to their workspace, giving you the freedom to work whenever it best fits your schedule.
Is there a receptionist available?
Yes, a professional receptionist is on duty during regular business hours to assist with guest check-ins and general inquiries.
Are utilities included in the monthly cost of my Private Office dues ?
Yes. All utilities—including electricity, water, and heating/cooling—are included in your monthly rental. Please note that after-hours heating and cooling can be requested and may incur an additional charge.
Is there a beverage service available?
Yes, complimentary beverages are included. Enjoy coffee, tea, and filtered water while you work.
How does the Conference Room access work?
Your rental includes 4 complimentary hours of conference room use each month, with a reservation required. Need more time? Additional hours are available at a 20% discounted member rate.
Hourly Office Space
What is the capacity of the Conference Room?
Our Conference Room comfortably accommodates up to 10 people, making it ideal for team meetings, presentations, or client sessions.
How many people can use the Day Office at one time?
The Day Office is designed for up to 4 people and is perfect for individual work or small group meetings.
Is there an extra charge for using the space outside business hours?
Yes, after-hours access requires a receptionist service, which comes at an additional cost of $40.
Does the Conference Room have any presentation equipment?
Yes, the Conference Room includes a TV with laptop hookup, perfect for presentations or video conferencing.
Is Wi-Fi available?
Absolutely! Free high-speed Wi-Fi is included with all bookings.
Are refreshments provided?
Yes, we offer complimentary beverage service to all guests.
Flexible Office Plan
What is a Flex Plan
The Flex Plan is a monthly membership that includes 20 hours of office time. You can reserve a Conference Room or Day Office during standard business hours, depending on availability. It’s perfect for professionals who need a private, quiet space on a flexible schedule.
How many office hours are included with my membership?
Your standard membership includes 20 hours of Day Office access during business hours each billing cycle—perfect for focused work or private or Zoom meetings when you need them. We can tailor a plan that will fit your needs.
Can I use the office after business hours?
Yes. After-hours access is available with the addition of a refundable security deposit and a one-time fee for a key card.
Do unused hours roll over to the next billing period?
No, any unused hours will expire at the end of each billing period.
Can I purchase additional office hours?
Absolutely. Additional hours can be purchased at a discounted member rate.
Is a reservation required to use the office?
Yes, reservations are required to ensure availability and a smooth experience.
Virtual Office
What’s included with the Virtual Office "Address Only" service?
Our Virtual Office "Address Only" service includes a professional business address with a dedicated suite number, mail handling, and access to additional services as needed.
What if I own more than one business, can I have multiple virtual office service?
Yes. Additional virtual office services are available at a discounted monthly rate of $39, instead of $88.
Can I receive mail at the business address?
Yes, we handle all incoming mail on your behalf.
Is mail forwarding available?
Yes. We offer mail forwarding for an additional fee. You can choose the frequency and destination that works best for you.
Can I receive packages at the virtual office?
Yes. We can accept packages on your behalf and notify you upon arrival.
Is there access to printing or copying services?
Yes. Convenient on-site copy and printing services are available for an additional fee, making it easy to handle your document needs without leaving the office.
Can I book a Conference Room or Day oOfice?
Absolutely. You can rent a Conference Room or Day Office as needed—perfect for meetings, presentations, or quiet work time.
Coworking
What is included with the Coworking space?
You'll have access to a shared office space with up to 5 people, free high-speed WiFi, complimentary beverages, and a standing desk option.
Is WiFi included?
Yes. Fast and reliable WiFi is included at no additional cost.
Are beverages provided?
Absolutely. Enjoy complimentary coffee, tea, and filtered water while you work.
Are standing desks available?
Yes, we offer standing desks for those who prefer an ergonomic workspace.
What types of memberships are available?
We offer flexible options including Monthly Memberships and convenient Day Passes.
What are the Coworking hours?
The Coworking space is available during regular business hours.
AI Telephone Answering
What can the AI phone agent help with?
The AI agent can answer common questions, provide business hours, location info, and basic service details—24/7.
Can the AI transfer calls to a real person?
Yes, the AI phone agent can intelligently route calls to the right person or department during business hours.
Does the AI phone agent take messages when no one is available?
Absolutely. It can take detailed messages and send them to your email or CRM in real time.
Can the AI phone agent schedule appointments or consultations?
Yes, the AI phone agent can integrate with your calendar system to book, reschedule, or cancel appointments.
Can it make outbound calls?
Yes, the AI phone agent can make outbound calls for follow-ups, reminders, or lead nurturing, based on your instructions.
Is the AI phone agent customizable for my business needs?
Definitely. You can tailor the conversation scripts, FAQs, voice style, and behavior to match your brand and workflow.
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CONTACT US
(925) 238-8829
5179 Lone Tree Way, Antioch CA 94531
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